Can I send the lead information to multiple emails and be HIPAA compliant?

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    Jessica Torres 
    Asked on September 05, 2019 at 02:00 PM

    Can I sent the lead information to multiple emails directly from the form and be HIPPA complaint?

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    Welvin
    Answered on September 05, 2019 at 02:57 PM

    Hello Jessica,

    In general, once you are upgraded to HIPAA, the fields are hidden in the email unless you will turn off the protected mode or PHI on the fields. For PHI, please refer to the below guide:

    https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms 

    In this case, multiple recipients will work, but they won't see the data in the email unless you will turn off PHI. 

    You will also need to upgrade the account to Silver or Gold before you can enable HIPAA on your account.

    For HIPAA, please check our page here https://www.jotform.com/hipaa/