Auto notification emails

  • ACMcommunity
    Asked on September 5, 2019 at 11:47 PM

    Hi

     

    I use an instant autonotification email so form users gt a confirmation of their submission. I would like to send them a second email at a later date which is triggered by a change to a field. Is this possible? I don't want it to be an EDIT email, the second email has different content. 

    I tested it and it didn't seem to work but might have missed something. If jotform doesn't have this do you know of third party apps that may have this function?

     

    It needs to send when triggered by the change to the submission, the later date function won't suit as the time between submission and edit varies.

     

    Thanks

  • BJoanna
    Replied on September 6, 2019 at 2:42 AM

    That is possible. I assume that you are working on your "Clone of results" form. To trigger the conditional Autoresponder 2, you need to set the Send on Edit inside of the settings of that Autoresponder Email to YES.

    1567752036onedit Screenshot 10

    Please update your Autoresponder 2 and test the form again. 

  • ACMcommunity
    Replied on September 9, 2019 at 10:15 PM

    Thanks for that, worked a treat.