Jotform Inbox: Downloading to excel returned incorrect values

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    jacqgems
    Asked on September 08, 2019 at 03:47 AM
    Also when we downloaded from the inbox to excel the data downloaded with some incorrect values, it could be that whatever goes wrong when downloading a submission to PDF, happens when you download the form to excel
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    gerardw
    Answered on September 08, 2019 at 04:07 AM

    Are you referring to this form "91838566315365"?

    I checked the Excel download from the Jotform Inbox, but could not find any incorrect values.

    If this is the form, could you provide us a screenshot of the error?

    Are you getting this same error while trying to download to excel from your Form Submission page?