- MiaDonnaAsked on March 30, 2011 at 03:05 PM
My forms have been disabled because we had 10 SSL emails this month.
What are SSL emails and how do I prevent getting these in the future. We are only using the forms for simple contact us forms.
Will my forms be activated again at the start of next month?
- allanftdAnswered on March 30, 2011 at 04:52 PM
SSL submissions are those that were submitted by forms that start with https:// (which stands for http secure). You can make your form non-SSL by ensuring that the form's URL starts with an "http://" rather than "https://" when you copy the embed source code into your website.
You may also find these links useful:
Your forms will be enabled once again and all your submissions count back to zero after next month's cutoff.
I hope this information helps you. Please let us know if you need further assistance and thank you for using JotForm!
- sieteinvitacionesAnswered on August 22, 2011 at 02:56 PM
my account was also disabled and I changed my forms from SSL to normal, because i clicked by mistake the secure form box on 1 form but the forms stayed SECURE eben after the switch!
I used a https conection on ALL pages, so I guess your system catches this as a "secure form"
I want the data of my forms, I`ve been using jotform for years and today everything is gone!
English isn`t my first language so sorry fore any bad spelling
- allanftdAnswered on August 23, 2011 at 01:25 AM
We have re-enabled your account, sieteinvitaciones.
Thank you and enjoy using JotForm again!