cannot log in to my account

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    Kerry 
    Asked on September 09, 2019 at 12:37 PM

    Hi! I need help. I cannot access my account and the "reset" email is not coming to my inbox. I've checked spam folders just in case it's there, an nothing... Can you help me to reset, please?

    Account email: lkfrei@gwtc.net - the survey was updated about a week or two ago and was titled South Dakota Women in Ag - Ag Woman of the Year nomination form...  Or something like that. I need to get in and make changes to it. Thank you!

    Kerry

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    zuritapia
    Answered on September 09, 2019 at 01:36 PM

    Hi Kerry!

    It looks like the emails have been sent to your email however it may be that your domain is blocking emails from us. Can you please try to create a filter to prevent emails to get spammed.

    Emails to create a filter for:

    noreply@jotform.com 

    noreply@formresponse.com