why cant i take a photo in a form on certain phones

  • energyritesa
    Asked on September 10, 2019 at 7:36 AM

    I am trying to use a Take a Photo field on a form it doesn't work on certain smart phones

  • Girish JotForm Support
    Replied on September 10, 2019 at 8:41 AM

    Could you let us know in which phone it is not working? 

    I tested this form, on an iPhone and it is working fine.

    What error are you facing while using filling the form via mobile phone?

    Have you tried using our Mobile Forms app? If not, you can try using that to see if the Take Photo field works as expected.