How do I get a response from customer support?

  • Profile Image
    Asked on September 10, 2019 at 08:38 AM

    I submitted a question on how does my Jotform account get upgraded over two weeks ago with no response.  I have submitted payment and received confirmation you have received payment but my account has not been upgraded to Bronze.  I request my account get upgraded immediately!

    Please contact me ASAP to confirm action has been taken!    

  • Profile Image
    Answered on September 10, 2019 at 09:50 AM

    I have checked your account and you're in the Bronze Bi-Yearly subscription.

    If you need further assistance, let us know.