Please Help Me, Already zero submission but still Over Quota

  • DepstoreVR
    Asked on September 10, 2019 at 9:13 AM

    Dear Sir,


    May you help me to fix my form?

    My Form is over quota, but I Already erase all the submission.

    Can you please fix it? :)

    I will really apreciate it.

    Thanks a lot,

    Anita

    Jotform Thread 1958419 Screenshot
    Page URL: https://form.jotform.me/90310505892453
  • Ivaylo JotForm Support
    Replied on September 10, 2019 at 10:57 AM

    I have reactivated your account. You can now use your forms again.

    In order to better understand your usage and limits, you can check this guide:

    https://eu.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Let us know if you need any further assistance.