How do i redirect a customer

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    kiyahlatif
    Asked on March 22, 2013 at 06:14 PM

    I would like have the user start filling out my form, then redirect a user to a different portion of my website then have them come back to the form in order to complete my form. Is this possible, or is there a work around.

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    EltonCris
    Answered on March 22, 2013 at 07:29 PM

    Hi,

    First off, thanks for using JotForm.

    We just released a new feature for auto-saving form data while the user is filling up the form so whatever may happen on the user browser or if the user decides to continue the form later, all previously entered data will be automatically filled on the form. Check this video:

    Also, to add links on your form, use Free Text HTML Tool under Power Tools. You might need this for linking the user to your website.

    Thank you!

  • Profile Image
    kiyahlatif
    Answered on March 22, 2013 at 09:42 PM

    So if the user leaves the page, all of the data they entered complete/incomplete will still be sent to me?

     

  • Profile Image
    EltonCris
    Answered on March 23, 2013 at 05:09 AM

    No, sorry that's not how the save to continue function work. This is how it would work.

    Let say for example you're filling a complex form and when you're almost done, you accidentally closed the browser or the browser crashes or you'd like to continue it on a later date. This feature will allow you to continue where you were left off. This feature uses local storage feature of the browsers to continuously save the form data. So when you open back the form, the data are still saved on the fields. Submitting the form will automatically clear the data on the form fields.

    Also, the data will only be sent to you once the user hits the submit button. It won't be automatically submitted to you unless they submit it.

    Thanks!

  • Profile Image
    kiyahlatif
    Answered on March 25, 2013 at 11:42 AM

    So i would like to have a user partially fill out a form, the rest of the form is on website page, once they finish filling out the portion, i would like to redirect them to the original form in order to submit their work... is that possible, if not is there a work around?

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    sidharth_kch
    Answered on March 25, 2013 at 12:38 PM

    @kiyahlatif

    Unfortunately, that wont be possible. As my colleague have informed that data is stored locally on your browser so sharing of this data on your other webpage wont be possible. If you click on submit button, submission data will be sent to server.

    I will do some tests and get back to you on this if you can be redirected to another form and then if you can come back to this unfinished form.

    Thanks,

    Sidharth

     

  • Profile Image
    kiyahlatif
    Answered on March 26, 2013 at 10:29 AM

    Thank you, i will await your reply.