V2 Embed code from older version of JotForm is not working

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    Julie Hanson
    Asked on March 22, 2013 at 06:37 PM



    Please contact us immediately to try to resolve our JOT FORM troubles on our business web site.

    The CONTACT tab on www.JeffreyOwenHanson.com is not functioning appropriately.  Messages cannot not be sent.


    Thanks for your assistance with this matter.

    Julie Hanson



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    Answered on March 22, 2013 at 07:41 PM

    Hi Julie,

    There is currently a problem on the V2 older version of jotform. I suggest you use the latest JotForm V3 by logging to www.jotform.com 

    Then, update your form in your website by generating the script code again. Use this guide -Which-Form-Embed-Code-Should-I-Use

    You have to re-embed  the form code to your website again.

    I will elevate this to our next level support so that it can be rectified the soonest possible time.

    Please inform us should you have further inquiry.


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    Answered on March 25, 2013 at 11:29 AM

    Just tested the page and it worked fine.


    We'd still recommend moving your forms to the www.jotform.com.