We would like to cancel our subscription and close our account

Hello,

I have an account under Precise Billing. We just noticed that our Amex was charged for 390 dollars for Jotform. We have not used the service and want a refund. Please contact us back.

Hi Raul,

We need the username, or the registered email address of the account so we can look into this and fulfill your request. I searched for precise billing, but there are too many random results. 

The login is ehernandez25. The account is under my wife's name Edna
Hernandez.
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Thank you for the information.

I see the subscription was already canceled. I went ahead and processed the refund for you. You should receive the refund in 4-10 business days. 

Thank you very much. Your help was much appreciated.
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