Download all submissions for a form

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    GMFStructural
    Asked on September 12, 2019 at 01:40 PM

    Hello, I am trying to download all the submissions from one of my forms, and when I go to the 'view submissions' and in the download options, I press PDF, it only downloads 24 items out of the 224 items.


    Is there a way to download all of them all at once? Or a way to download all selected items on one page?


    Thank you

  • Profile Image
    stevenmarshall
    Answered on September 12, 2019 at 03:36 PM

    Hi @GMFStructural,

    You should be able to download all your submissions at once as well as only a few with a custom time frame.

    Please note that it takes a lot of server resources to create the PDF reports on the fly, especially if you have a long-form or images on your entries. A lot of times when there are a lot of submissions files to download you would get an email that the rest it is being worked for you and will be sent. Did you get any email regarding the download of your submissions files when you tried to download all of them?

    From the Submissions view page, you would click on the gear then the Time frame section.


    Then you can set up which submissions you would like to be downloaded.

    1568315764Screen Shot 2019-09-12 at 12.1

    I also found this thread regarding downloading all your submissions. You can view this thread here: https://www.jotform.com/answers/1516971-Why-can-t-I-download-more-submissions-at-once 

    Please try the workaround via the link above and see if this solves the issue you were having.

    Waiting for your response.

    Thank you





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    GMFStructural
    Answered on September 12, 2019 at 04:52 PM

    Okay thank you, I thought that it had only downloaded only ten items and not all of them. Thanks for clearing it up.

  • Profile Image
    stevenmarshall
    Answered on September 12, 2019 at 05:55 PM

    Hi @GMFStructural,

    You are welcome and glad you were able to get all your downloaded items.

    Please let us know if you have any further questions.

    Thank you