I can't add new payment tool

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    Asked on September 15, 2019 at 04:31 PM

    I can't add payment details to my form because all of the selections (PayPal, Stripe, Braintree, etc.) are grayed out. I can't add them to my registration form. How do I add them to the form? Do I need to be on a different plan that allows this feature?


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    Answered on September 15, 2019 at 06:40 PM

    We only support 1 payment field on a form. If you want to use another payment tool, you have to delete the existing payment field in your form before you can add a new one.

    So in your form, you're currently using Paypal (Paypal Checkout).