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CortneyPinionAsked on September 16, 2019 at 2:28 PM
Hello, I have been using your free feature and I was sent an email last week saying that my account has been disabled and that I need to upgrade to a paid account. But when I looked at the paid subscriptions, I clearly do not meet those requirements. Could you please let me know if my account has, in fact, been disabled and how I am able to reactivate it with the free feature? Thank you.
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AndrewHagReplied on September 16, 2019 at 3:38 PM
It seems your account CortneyPinion is Active and in good standing. You can log-in to your account and access your forms without any issue.
Let us know if you need any further assistance.