Sending out payment link to customer and integration with Stripe

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    Asked on September 17, 2019 at 11:36 AM

    Is it possible to complete a jotform with a customer details with overdue payment information and send by SMS & Email?

    The customer then clicks on a link that takes them to Stripe and the relevant fields such as name, reference and payment amount is populated automatically for the customer then just to proceed with payment?



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    Answered on September 17, 2019 at 01:01 PM

    Hi @sheridanins,

    I'm afraid that that is not possible with the current integration. Payment can only be processed within the form integration and will be successfully transacted when the user submits the form.

    I think what you can do is to pre-populate the form fields using URL Parameters. To pre-populate the payment field, set a default value (this is the amount payable by the user) to the form calculation widget and Pass its value to the Payment-Field. Then send the link to your users.

    However, it won't trigger payment yet as the user should still enter their payment information and submit the form to complete the transaction.