Sending out payment link to customer and integration with Stripe

  • sheridanins
    Asked on September 17, 2019 at 11:36 AM

    Is it possible to complete a jotform with a customer details with overdue payment information and send by SMS & Email?

    The customer then clicks on a bit.ly link that takes them to Stripe and the relevant fields such as name, reference and payment amount is populated automatically for the customer then just to proceed with payment?


    Thanks

    Derek

  • John Support Team Lead
    Replied on September 17, 2019 at 1:01 PM

    Hi @sheridanins,

    I'm afraid that that is not possible with the current integration. Payment can only be processed within the form integration and will be successfully transacted when the user submits the form.

    I think what you can do is to pre-populate the form fields using URL Parameters. To pre-populate the payment field, set a default value (this is the amount payable by the user) to the form calculation widget and Pass its value to the Payment-Field. Then send the bit.ly link to your users.

    However, it won't trigger payment yet as the user should still enter their payment information and submit the form to complete the transaction.