I can't login In the android-app

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    Osatoblossom
    Asked on September 17, 2019 at 07:54 PM
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    AshtonP
    Answered on September 17, 2019 at 09:01 PM

    Hello @Osatoblossom, we are sorry for the inconvenience caused. I was not able to reproduce the issue on my android phone. 

    Could you please provide the make and model of your phone? Also provide the android OS version so we can test the issue in a similar environment. You can find this in System Settings > About Phone menu. 

    We'll await your response.

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    Osatoblossom
    Answered on September 18, 2019 at 06:25 AM

     

     

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    AshtonP
    Answered on September 18, 2019 at 08:08 AM

    Thank you for the details.

    Can you please try to update your android version and check? We suspect that this might be creating an issue. Is it possible for you to check on some other device as well?

    I have tried replicating the issue on some devices but it is working fine at our end.

    Looking forward to your response.