A form not submitting

  • Profile Image
    mrsp31wannabe
    Asked on March 25, 2013 at 01:38 PM

    Hello,

    We have your forms on our website. Someone completed a form (a rather long one), clicked submit and it has said: "Please wait" for over an hour!

    Is there anything that can be done other than him re-entering the form again? Why would this happen?

    Thank you so much,

    Kate Megill

    kate@crazy8ministries.com

    (it was the Crazy8 Ministries Apprentice Application form)

     

    P.S. You will need the password: c8mapprentice to access the page below.

  • Profile Image
    sidharth_kch
    Answered on March 25, 2013 at 01:59 PM

    Hi Kate,

    We had a issue and its already resolved. 

    Request you to clear your browser cache and try to submit the form. It should work now and please let us know if it doesn't work for you and we will investigate further.

    Thanks,

    Sidharth

  • Profile Image
    movinghelp
    Answered on March 25, 2013 at 02:29 PM

    I am having the same problem. So far, 3 customers have called saying the form just says "please wait" and does nothing.

  • Profile Image
    Welvin
    Answered on March 25, 2013 at 02:38 PM

    @movinghelp,

    Our developers have fixed that issue already. Please kindly check your form again.

     

    Thanks

  • Profile Image
    Thinkbright
    Answered on January 01, 2015 at 03:07 PM

    I'm actually having this issue as well.

  • Profile Image
    Kiran
    Answered on January 01, 2015 at 04:41 PM

    @Thinkbright

    It seems you have posted on different threads. Your issue shall be addressed at the following thread.

    http://www.jotform.com/answers/489302 

    If you have any questions in this regard, please follow-up on the other thread.

    Thanks.