[Internet Explorer 7] I am unable to edit my forms

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    Asked on March 25, 2013 at 03:04 PM

    after i login, i am unable to edit my forms. when i press the edit button nothing appears where my form info normally is... i asked this question on a live chat last week and I am still having issues


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    Answered on March 25, 2013 at 03:26 PM

    Thank you for contacting us.

    I believe that the problem is related to the Internet Explorer 7. We will try to check this issue with our Developers.

    However, please note that the Internet Explorer 7 is being considered as outdated browser these days, it does not support a huge amount of modern web technologies.

    If you are running on a Windows 7, you should be able to install up to date Internet Explorer 10:


    Alternatively, try our builder in any other modern browser like Google Chrome, Firefox, Opera or Safari.

    Please feel free to contact us if you need any further assistance.

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    Answered on March 26, 2013 at 03:28 AM

    Although we make sure that forms work on IE 7 and IE6, we are unable to support these browsers on the form builder. You must upgrade your IE or use a different browser such as Google Chrome or Firefox.