How to hide the form progress in Card Forms.

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    Smith_Jeremy
    Asked on September 19, 2019 at 11:09 AM

    Although the conditional logic works if a person is simply clicking "next" or the arrow to advance to the next question. But if they simply swipe left/right on their smartphone or click any of the dots on the progress bar at the bottom of the web browser, they can navigate to any question they want.


    Obviously, the reason one creates conditional logic is because they don't want participants to see or waste their time with irrelevant questions. Is there any fix for this?

    Screenshot
  • Profile Image
    BDAVID
    Answered on September 19, 2019 at 01:57 PM

    Please go to your account settings > Shore More > Show Form Progress:

    1568915818progress.png

    If you disable it, the users won't see it. Let us know if you have more questions, we will be glad to assist you.

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    Smith_Jeremy
    Answered on September 20, 2019 at 07:39 AM
    Thank you. However, that only partially solves the problem. Even though I
    changed my setting to "No," it still shows the survey taker the number of
    questions at the bottom (which will not be their experience as they go through
    the conditional logic), and if you click on the number, it then expands to show
    you all of the questions (screenshot below). I was taking the survey in
    incognito mode, so it didn't know that I was the account owner/admin. Any
    thoughts?
    Jeremy Smith | COO | RiskGenius+1 917-582-8272 | jeremy@riskgenius
    ...
  • Profile Image
    Smith_Jeremy
    Answered on September 20, 2019 at 07:39 AM
    Sorry, now with the screenshot included, and an additional note about the app.
    ------------- Thank you. However, that only partially solves the problem. Even
    though I changed my setting to "No," it still shows the survey taker the number
    of questions at the bottom (which will not be their experience as they go
    through the conditional logic), and if you click on the number, it then expands
    to show you all of the questions (screenshot below). I was taking the survey in
    incognito mode, so it didn't know that I was the account owner/admin. Also, in
    the app, you still have the ability to see all of the questions simply by
    swiping to the next question (rather than hitting the "next" arrow).
    Any thoughts?
    Jeremy Smith | COO | RiskGenius+1 917-582-8272 | jeremy@riskgenius
    ...
  • Profile Image
    BDAVID
    Answered on September 20, 2019 at 09:06 AM

    Unfortunately, there is no way to remove the counter, nor an option to hide it through CSS since Card forms don't accept CSS injection.

    You may consider using Classic form, and use the Page Break fields to create the pages: https://www.jotform.com/help/493-How-to-Change-the-Form-Layout

    Let us know if you have more questions.