Form is not updating in the Preview mode

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    maisonlondres 
    Asked on September 19, 2019 at 11:36 AM

    Bonjour,

    Je viens d'effectuer des modifications sur un questionnaire mais elles ne sont pas prise en compte dans la version publiée.

    Faut-il attendre un certain délai ou bien est-ce un problème ?

    En vous remerciant pour votre aide, et en vous souhaitant une bonne journée,

  • Profile Image
    roneet
    Answered on September 19, 2019 at 02:30 PM

    I compared the Form fields and the Form in preview mode but could not replicate the issue in the Form. There are some conditions in your Form which are hiding the fields from the Form. Could you please let us know exactly which field is not shown when you preview the Form?

    Looking forward to your response.

    Thanks.

  • Profile Image
    maisonlondres 
    Answered on September 20, 2019 at 12:39 PM
    Hi,
    Thank you very much for your answer. I checked this morning and the issue was fixed. So no worries, everything is OK.
    Thank you very much.
    Have a nice week-end,
    ________________________________
    De : Jotform
    Envoy: jeudi 19 septembre 2019 20:30
    : Laurent Weinberg
    Objet : Re: Pas de mise jour lors de la modification d'un questionnaire
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by roneet
    I compared the Form fields and the Form in preview mode but could not replicate the issue in the Form. There are some conditions in your Form which are hiding the fields from the Form. Could you please let us know exactly which field is not shown when you preview the Form?
    Looking forward to your response.
    Thanks.
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