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I added a custom sender email but have not received a verification codes
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sean.tunnicliffeAsked on September 19, 2019 at 05:07 PMI have followed the instructions above but have not received a verification code
This is a re-post of a comment on How to Add a Custom Sender Address to an Email Alert
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WelvinAnswered on September 19, 2019 at 06:45 PMJotform SupportOur apologies. There is indeed no email for that verification through our mail logs. Would you mind trying again to see if it will work this time?
If not, try the SMTP method.
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
The SMTP can also be set up through Account - Settings page:
https://www.jotform.com/help/241-How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings
