back-up/visibillity forms? acces rights dropbox

  • Profile Image
    Michiel
    Asked on March 26, 2013 at 06:11 AM

    Hi,

    - Are the forms hosted on your servers?
    - If so, will the forms stay vissible at anytime (alltrough they dont work) when your servers having problems?
    - (there wont be a red cross or error message on our site?) 
    - Is it possible to make some sort of back-up of the forms on our server?  

    Dropbox
    -Why does Jotform need full acces to my dropbox? The only function Jotform has is saving files there?, not uploading etc.
    - Is there a way to reduce the acces rights?

    sincerly,

    Michiel 

  • Profile Image
    EduardoMendez
    Answered on March 26, 2013 at 09:23 AM

    Hi there, 

    - Are the forms hosted on your servers?
    Yes they are.

    - If so, will the forms stay vissible at anytime (alltrough they dont work) when your servers having problems?
    If our service is down, the only way that your forms will be visible would be if you have embedded the source code in stead of a js or iFrame embed method.  However, even though the forms will be visible, your users will not be able to submit if our servers are down.  Here is a place where you can check how reliable are our servers: http://jotformstatus.com/

    - (there wont be a red cross or error message on our site?) 
    Yes, in the sase of an error, there would be an error msg

    - Is it possible to make some sort of back-up of the forms on our server?  
    You may want to take a look at our licencing solutions on this page if you wish to store it on to your servers: http://www.interlogy.com/products/jotform/

    Dropbox
    -Why does Jotform need full acces to my dropbox? The only function Jotform has is saving files there?, not uploading etc.
    We do not have any access to your dropbox, it is just a part of the integration.  

    - Is there a way to reduce the acces rights?
    Unfortunately, that part of the integration is not something that can be managed at this time.  

     

    I hope that helps!
  • Profile Image
    michiel
    Answered on March 26, 2013 at 09:59 AM

    Hi,

    Thanks for answering my questions. Yes it helpt!

    michiel