Upgraded but does not reflect on account

  • BabelDenBosch
    Asked on September 20, 2019 at 8:53 AM

    Hi there, 


    I updated my account because I reached the limit of submission. Unfortunately I can't still use the forms... Students of different schools aren't able to evaluate at this moment. 

    Hope you can help, 


    Regards,

    Willemijn

    Jotform Thread 1972489 Screenshot
  • John Support Team Lead
    Replied on September 20, 2019 at 10:03 AM

    Hi @Willemijn,

    Your account has been upgraded now. Please try clearing your browser's cache. It should reflect on the account now.