Mandrill - Will it allow me to edit/delete scheduled emails?

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    eascarpenters
    Asked on September 20, 2019 at 10:39 AM

    Hello,

    I have a calculated date field which is assigning a date to send a survey email 3 days after a class to get feedback on the instructor.  I am trying to figure out how to delete these emails for a specific submission (maybe the instructor's name has changed).

    I was reading in your forum about Mandrill.

    Is it possible to see emails in this tool that are "delayed" or ready to be sent on a future date and edit them if needed?  I don't want to take the time to install it, sign up for an account, and start using it if it's not going to fulfill what I need.

    Please let me know your thoughts.

    Thanks,

    Alissa

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    Vanessa_T
    Answered on September 20, 2019 at 11:19 AM

    Based on their docs, yes, it is possible to edit/cancel any scheduled emails. Unfortunately, I could not test it since it needs a paid account.

    1568992723Screen Shot 2019-09-20 at 11.1

    You may however try contacting Mandrill's support so they can give you more appropriate response for their service.

    Once you decided to use Mandrill, please see this guide to set it up for your emails:

    How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

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    eascarpenters
    Answered on September 23, 2019 at 01:43 PM

    Are there any other options to see scheduled emails through Jotform to either delete them or change them?

    Thanks,

    Alissa

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    Vanessa_T
    Answered on September 23, 2019 at 01:56 PM

    Unfortunately, there is no way to manage scheduled emails thru JotForm. Once they are scheduled, it is already booked on the system.