Account was auto suspended

  • Profile Image
    Enrico 
    Asked on September 21, 2019 at 10:43 AM

    Hey there, i just signed up and was working on my first form and somehow i got blocked and "autosuspended". What does this mean and how is it possible

  • Profile Image
    JohnRex
    Answered on September 21, 2019 at 11:54 AM

    Hi Enrico,

    Apologies for the inconvenience. Our anti-phishing detector might have been calibrated and gave your form "MiCom2020 Registration Form" a false positive assessment, leading to your account to be auto-suspended.

    But I went ahead and re-activated your account. You may now log in to it.

  • Profile Image
    Enrico
    Answered on September 21, 2019 at 12:34 PM

    Okay, thanks a lot for the fast help! It works again.