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EnricoAsked on September 21, 2019 at 10:43 AM
Hey there, i just signed up and was working on my first form and somehow i got blocked and "autosuspended". What does this mean and how is it possible
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John Support Team LeadReplied on September 21, 2019 at 11:54 AM
Hi Enrico,
Apologies for the inconvenience. Our anti-phishing detector might have been calibrated and gave your form "MiCom2020 Registration Form" a false positive assessment, leading to your account to be auto-suspended.
But I went ahead and re-activated your account. You may now log in to it.
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EnricoReplied on September 21, 2019 at 12:34 PM
Okay, thanks a lot for the fast help! It works again.