PayPal Checkout Integration is not working in the Imported Fillable PDF Form

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    Asked on September 22, 2019 at 06:21 PM

    Jonathan had responded to me but the PayPal is still not working.  I sign in with my PayPal account and put in my password and it says successful.  However, the PayPal connect button comes back Failed.  I have tried this so many times and it keeps coming back Failed.  I don't know what else to do as I have the correct sign-in information.

    Also, the form that I want to publish and that I am working on is completely different from the form on the right hand side of my screen when I am working on my form.  It is the form from last years event and does not even have the right price or the right options.  Why is that form showing up and not the new one.  Also, on the Upload tab on the top of the form, when I Upload, that form is also last years form and not my current form for this year.  

    I am really having difficulty as none of this is working and I have already paid for two months of $19 trying to get this completed without success.  

    Joyce D. Stanley

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    Answered on September 22, 2019 at 07:48 PM

    I can see what you mean:

    I'll report this to our back-end team. You will be notified via this forum thread if there is any update.

    Your second question will be addressed in the following forum thread:

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    Answered on January 22, 2020 at 05:01 PM

    Hi there,

    This bug has now been fixed. Apologies for the inconvenience. If you are still experiencing problems with your form please let us know in this thread.