-
wecanvcanAsked on September 23, 2019 at 2:37 AM
Hello,
We have purchased JotForm Bronze Plan.
And created one form and incorporated Spreadsheet to form Widget with some page breaks and conditions.
Below is the form URL:
https://form.jotform.me/92246309249461To check the form functionality enter the following details:
CIF ID Date Of Birth15290840 18/08/2001 932840 18/08/2001 1394800 20/08/2001 14458650 20/08/2001
This Form was working fine but today when we are checking it again after filling the first page details the NEXT button should appear as per the conditioned set, but it is not appearing.
Kindly help ASAP.Regards,
Support - VCAN -
sukaygun Content Marketing SpecialistReplied on September 23, 2019 at 3:10 AM
Hi there,
We have checked your form and the issue is because of how the conditional logic was set.
To fix it just follow these steps:
1. Currently, the condition is set to 'IS EQUAL TO' which only triggers when the exact value determined is written to the field.
2. To fix this, you can change the condition to 'is filled' from the dropdown as shown above.
3. In the end, the conditional logic should look like the image above. After that, just hit 'SAVE' and your issue should be fixed.
If you have any further questions, feel free to ask us right away.
-
wecanvcanReplied on September 23, 2019 at 4:39 AMHello,
Thank You for your quick response.
For the field
*Enter your Date of Birth :*We have noticed that Date Format is not taking
properly.
At the time of filling the form, date should be entered in DD/MM/YYYY
format only.
And the database which has been used in spreadsheet to form contains Date
Format in DD-MM-YYYY.
Database is created with Microsoft Office Excel 2007.
Kindly Note in our conditions settings, 1st Page break should appear after
entering the date in DD/MM/YYYY format only.
Kindly Help ASAP.
Regards,
Support - VCAN
... -
Richie JotForm SupportReplied on September 23, 2019 at 8:57 AM
I have checked your form and it seems the conditions is working correctly.
Screenshot:
May we know if you have embedded the form in a webpage?
Can you please test the form again and let us know if the issue still remains?