Help with plans.

  • lenamaliachan
    Asked on September 23, 2019 at 3:52 PM

    I have a bronze membership and it says "1000" submissions allowed.  However, I just got an email saying only 100 were allowed.  It states on your membership page "1000".  Now my registration is closed and I need it to be made available asap.

    Thanks, Lena


  • Nik_C
    Replied on September 23, 2019 at 5:01 PM

    I checked your account and saw that you already switched from Bronze to Silver plan.

    One of the differences is that Bronze plan allows 100 payments per month and Silver 1000 payments per month:

    15692724412019 09 23 22 59 54 Screenshot 10

    So the message you saw was related to payment submissions and not regular ones.

    Also, please note that your charge (for switching the plans) was automatically prorated, so you only paid the difference.

    Let us know if you have any further questions.

    Thank you!