- ToneeAsked on March 31, 2011 at 08:04 PM
I paid the monthly fee and the fee has come out of my account, but when you click on the jot form it says that it is over quota??? I need this to be fixed ASAP
The work email that it is associated with is Tanya.firstname.lastname@example.org
I use it under the tab for REQUESTED MATERIAL on my Relay for Life sites
- JotForm SupportmlizAnswered on April 01, 2011 at 04:16 AM
I can see a record of the payment made for monthly premium subscription
using the email address.
I have forwarded this concert to our admins, we will keep you posted on
Did you register using a different username before the upgrade?
Thanks for using JotForm
- JotForm FounderaytekinAnswered on April 01, 2011 at 09:24 AM
Can you send URL for one of your forms? I do not see a form on that page and we couldn't find your account.