What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are my forms not showing up on my websites?

    Asked by Tonee on March 31, 2011 at 08:04 PM

    I paid the monthly fee and the fee has come out of my account, but when you click on the jot form it says that it is over quota???  I need this to be fixed ASAP

    The work email that it is associated with is Tanya.poechhacker@cancer.org


    I use it under the tab for REQUESTED MATERIAL on my Relay for Life sites

    Page URL:

  • Profile Image
    JotForm Support

    Answered by mliz on April 01, 2011 at 04:16 AM


    I can see a record of the payment made for monthly premium subscription
    using the email address.

    I have forwarded this concert to our admins, we will keep you posted on
    any updates.

    Did you register using a different username before the upgrade?

    Thanks for using JotForm

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 01, 2011 at 09:24 AM

    Can you send URL for one of your forms? I do not see a form on that page and we couldn't find your account.