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LeahcamilleAsked on September 25, 2019 at 6:01 AM
Hi
I want to change my user name to my companies name, primarily so that my own name doesn't appear in the form link when I publish it.
Thanks
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AshtonPReplied on September 25, 2019 at 8:07 AM
If you are looking forward to changing your account username, please provide us with 3 possible names that you would you like to change the current name to. We will check the availability and change the username accordingly.
Also, if you would like to have a custom form URL, you can follow the steps in this guide: How-to-Create-a-Custom-URL-of-a-Form
Looking forward to your response.
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LeahcamilleReplied on September 27, 2019 at 4:35 AM
Please change my user name to fullyfocusedproductions or fullyfocused
It seems that when you want to create a custom URL you can only change the last part of the URL and your username will still be included, is this correct?
Thanks
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Girish JotForm SupportReplied on September 27, 2019 at 6:24 AM
As requested, your username has been changed to fullyfocusedproductions.
Yes, when you create a custom URL, your username will be shown on the URL. The form ID number will be replaced by the username and the form name as explained in the guide above.