I want to change my account user name

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    Leahcamille
    Asked on September 25, 2019 at 06:01 AM

    Hi


    I want to change my user name to my companies name, primarily so that my own name doesn't appear in the form link when I publish it.


    Thanks

  • Profile Image
    AshtonP
    Answered on September 25, 2019 at 08:07 AM

    If you are looking forward to changing your account username, please provide us with 3 possible names that you would you like to change the current name to. We will check the availability and change the username accordingly.

    Also, if you would like to have a custom form URL, you can follow the steps in this guide: How-to-Create-a-Custom-URL-of-a-Form

    Looking forward to your response.

  • Profile Image
    Leahcamille
    Answered on September 27, 2019 at 04:35 AM

    Please change my user name to fullyfocusedproductions or fullyfocused


    It seems that when you want to create a custom URL you can only change the last part of the URL and your username will still be included, is this correct?


    Thanks

  • Profile Image
    Girish
    Answered on September 27, 2019 at 06:24 AM

    As requested, your username has been changed to fullyfocusedproductions.

    Yes, when you create a custom URL, your username will be shown on the URL. The form ID number will be replaced by the username and the form name as explained in the guide above.