PayPal Invoicing: Ability to customize the email content and sender.

  • Profile Image
    FullerElectric
    Asked on September 25, 2019 at 10:28 PM

    Quick question followup on the emails:

    The from and reply-to shows JotForm. Also the email from paypal says Jotform

    The email that the customer gets says:

    Here's your invoice

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    Jotform Inc sent you an invoice for $1,500.00 USD

    If I pay for an upgraded tier will the Jotform branding on the Paypal email go away? How can I customize this?

  • Profile Image
    Kevin_G
    Answered on September 25, 2019 at 11:28 PM

    I'm afraid that the integration does not support such level of customization, the sender will be the default one and it's not currently supported to customize the email content. 

    I'm opening a feature request for this so our developers can have a look on this, although we cannot provide an time frame, we will keep you updated via this thread. 

    Thanks.