Sub-User accounts cannot share their forms with Master account.

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    Asked on March 27, 2013 at 10:29 AM

    Is there a way for sub-user accounts forms to be shared with the Master account? I created sub-user accounts for our staff who will be using Jotform, but when they create forms no-one else can access those forms. 

    It's important for all staff to be able to access all forms. Do you recommend using only the Master account? If so, what is the purpose of the sub-user accounts?


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    Answered on March 27, 2013 at 11:21 AM

    You can try to create a sub-user in the sub-user account then set the master account as a sub-user in sub-user account. I checked your sub-users and their are all free account so they are allow to create one sub-user.

    You can start  creating  the forms in Master account then let the sub-users edit/finish the forms so the master account will have access to the forms.  

    If you need further assistance please let us know. Thanks!