The Feedback no working!!!

  • Profile Image
    macpcsolution
    Asked on March 27, 2013 at 10:45 AM

    this is the code:

    <script src="//cdn.jotfor.ms/static/feedback2.js?3.1.2416" type="text/javascript">
      new JotformFeedback({
         formId        : "30733951861154",
         buttonText    : "GET A FREE QUOTE NOW!",
         base        : "http://jotform.us/",
         background    : "#FF4800",
         fontColor    : "#FFFFFF",
         buttonSide    : "right",
         buttonAlign    : "center",
         type        : false,
         width        : 390,
         height        : 400
      });
    </script>

    this is the website: http://ikbdesign.com

    thanks!!

  • Profile Image
    moonzkie
    Answered on March 27, 2013 at 11:51 AM

    Hi,

    I have checked your website and was not able to replicate on the said problem. Can you please specify which browser are you using? Also, please clear your browser's cache and see if you still have the problem.

    Thank you.

  • Profile Image
    omnigon
    Answered on March 27, 2013 at 12:03 PM

    We are experiencing something similar with a number of our forms. They display correctly in Chrome and Safari but we see nothing in IE or FF.  Then the forms will "magically" be fine again without us doing anything.  Hoping someone can provide us with some information as well.

  • Profile Image
    moonzkie
    Answered on March 27, 2013 at 12:59 PM

    Sorry for the inconvenience this has caused. I was now able to replicate on the said problem. I will be submitting a ticket to our developers with regards this issue. 

    Thank you for your patience.