Forgot Username and Password

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    Asked on March 27, 2013 at 11:03 AM

    I setup a free account for a client and they have lost the username and password.  I dont know what email we used to set it up.  I just have the form ID that we are using.


    This form is used here:

    But now we dont have access to the jotform account.  I saw that you helped someone with this before.  If I could get some kind of hint to what email we used and the username, I could probably figure out our password or reset it.  Thanks

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    Answered on March 27, 2013 at 11:22 AM

    Hi there,

    The said form was created undet the username of specialeducation which associated to laura@*****-***** email address.

    Feel free to contact us again if you need further assistance.

    Thank you!

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    Answered on March 27, 2013 at 11:37 AM

    Thanks, that was just the nudge I needed to remember :-)

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    Answered on March 27, 2013 at 12:05 PM


    Should you have any questions please feel free to contact us.