All fields are messed while trying to upload a PDF form to create a regular form?

  • northview99
    Asked on September 27, 2019 at 7:44 AM

    to make it a regular form instead of having to start from scratch?

  • Girish JotForm Support
    Replied on September 27, 2019 at 10:24 AM

    While uploading the PDF form, it must be a fillable PDF form.

    Please check this guide for more details: 

  • northview99
    Replied on September 27, 2019 at 11:36 AM

    It WAS a fillable PDF .... 

  • denis_calin Jotform Support
    Replied on September 27, 2019 at 12:36 PM

    Hi @northview99!

    I apologize for the inconvenience. Are you referring to the St Fidelis Baptism Registration form or its clone? Please note that even though the PDF Form Converted looks different from the Form Builder, all of the features are exactly the same (with the exception of the green Start Filling button and the ability to download the PDF from the Thank You page). Please let us know which fields you would like help with and we would be glad to assist you!

  • northview99
    Replied on September 27, 2019 at 12:39 PM

    Both of them are the same .. I cloned it hoping i could convert it to "normal" form.... If in "build" you will notice that if you click on most of the feilds, they do not associate to the actual pdf shown in the window ... also .... when you complete the form and it sends to the user as a pdf (which is amazing by the way!!!!!!) most of the filled out information is not there

  • BJoanna
    Replied on September 27, 2019 at 1:30 PM

    Have you modified your imported form inside of the PDF Form Converter Builder? Please note that the edits will not be shown on PDF. 

    If you need a regular online form, I would suggest you to create a new one from scratch. The following guide can help you to create a form:

    How to Create Your First Web Form

    User Guide