Not getting form submissions in my email

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    letstevedoit
    Asked on March 27, 2013 at 03:25 PM

    Got a couple earlier, and now they're not coming anymore... Please help

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    walkerlibrary
    Answered on March 27, 2013 at 03:28 PM

    This has been happening to us on and off all month. We haven't changed any of our settings to cause it.

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    pinoytech
    Answered on March 27, 2013 at 03:34 PM

    @letstevedoit

    Sorry for the inconvenience that may have caused. I have check your form and found out that there is no email notification created in your form and which is the reason why you didn't received any emails from your form.

    Feel free to contact us again if you need further assistance.

    Thank you!

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    letstevedoit
    Answered on March 27, 2013 at 03:41 PM
    I had a notification and I added it again, but I'm still not getting the emails. When I test, it says that an email has been sent to steve@letstevedoit.com, but I'm not getting it.
    Sent from my iPad
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    pinoytech
    Answered on March 27, 2013 at 03:45 PM

    Hi,

    I have made some test submission in your form. Can you please check your email if you receive an email notification or not?

    Thank you!

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    pinoytech
    Answered on March 27, 2013 at 03:46 PM

    To prevent emails not being received, please take a look at this article and apply it into your form.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thank you!