Account was Suspended

  • Sarah Gibson
    Asked on September 30, 2019 at 8:33 AM

    Hello!

    I have tried to reset my password and I am now not able to login with my newest password. 

    Page URL: https://www.jotform.com/
  • craig Jotform Support
    Replied on September 30, 2019 at 9:16 AM

    System was auto suspended your account. We are activated your account.


    If you require any further assistance feel free to let us know.

  • Sarah Gibson
    Replied on September 30, 2019 at 9:36 AM

    This issue has not been resolved. I and another co-worker of are not able to login. Now the password error is not showing up but the page will not load to login and stays on the login screen. 

  • craig Jotform Support
    Replied on September 30, 2019 at 9:56 AM

    Could you send us a screenshot to let us solve this problem?

  • Sarah Gibson
    Replied on September 30, 2019 at 9:58 AM

    I just went to take a screenshot and it let me in!
    I will send a screenshot if my co-worker still has the same issue. 

  • craig Jotform Support
    Replied on September 30, 2019 at 10:06 AM

    We are happy to hear that.


    If you require any further assistance feel free to let us know.