Where are my forms?

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    Leanne Spiteri
    Asked on September 30, 2019 at 07:09 PM

    Hi there, can no longer access the forms I created (while I used the free subscription). Since having upgraded the subscription, I have logged back in, and the created forms are no longer visible...where have they gone?



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    Answered on September 30, 2019 at 08:09 PM

    Hello Leanne - I checked your account and the two forms you created is present in your account. Please check my screenshot below.
    1569888477form creation.png
    1569888496form creation2.png
    Please try with another browser as well. That may work. Or, try clearing your browser cache and cookies for Jotform first before logging in your account.