My account is suspended for "phishing" when it clearly isnt.

  • Profile Image
    Thomas Williams
    Asked on March 28, 2013 at 11:07 AM

    Hi

    My online service is a online virtual world i use the form to let users upgrade there accounts for this i need a password and username for there account to make sure its them.

     

    Though as soon as I logged into my jotform account is was suspended.  Please correct this mistake as users are complaining.

  • Profile Image
    glennlee
    Answered on March 28, 2013 at 11:33 AM

    Hi,

    Thanks for contacting us!

    Your account was automatically suspended by our phishing filter machine. I manually checked your form and your form is a login form. I am sorry to tell you this but we do not allow login form to avoid form use for phishing. And also we do not allow form asking for password.

    I already unsuspended your account but please remove the login form or else your account will be suspended by our phishing filter machine again. Thanks