Scheduled reminder emails limit to 3

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    in2science
    Asked on October 02, 2019 at 05:01 AM

    Hi there jotform,

    Has the number of scheduled reminder emails allowed changed recently? I had several set up for different emails on different days of the week. I've just gone in to edit them but now I can't seem to have more than 3 scheduled reminders at a time. I can't find any information about how many reminder emails are permitted on each of the paid plans - can you let me know what's changed, and why? And if there is a way to have more than 3 on the Bronze plan?

    Thanks in advance



    This is a re-post of a comment on How to Set Reminder Emails for Your Forms

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    Richie_P
    Answered on October 02, 2019 at 07:54 AM

    It seems all plans are limited to three scheduled reminder running.

    However, I have  forwarded this to our developers for further information.

    We will get back to you once updates are available.

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    in2science
    Answered on October 14, 2019 at 10:23 PM

    Hi there,

    Thanks for your response. Just wondering if there has been any update on this?

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    roneet
    Answered on October 14, 2019 at 10:42 PM

    Unfortunately, we did not receive an update as of now. We will inform you once we have news.

    Thanks.

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    in2science
    Answered on October 27, 2019 at 08:06 PM

    Hi Jotform, just checking in again on this one! Do you have an idea of when you expect an update?

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    roneet
    Answered on October 27, 2019 at 10:27 PM

    I have conveyed your message to our development team. We will inform you when we receive any news.

    Thanks