Account auto suspended

  • Julie Wright
    Asked on October 2, 2019 at 6:00 PM

    When I tried to log in I got a message that said "auto-abort" and then it blocked me repeatedly.  Next, I tried changing my password.  I got the email and followed the directions, but when I tried to log-in nothing happened.  After several attempts in Safari and then Chrome, your website stopped responding completely.  I cannot login to my account.  Please help.

    Sincerely,

    Julie Wright

  • jherwin
    Replied on October 2, 2019 at 6:40 PM

    Upon review of your account was found automatically suspended (auto suspended)

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields, so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.