Getting an error when trying to complete draft submission through Jotform mobile forms app

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    Asked on October 03, 2019 at 09:00 AM

    when using the app, to view draft submissions. choosing the complete form option. i am always shown a 'error loading page'

    domain: NSPOSIXErrorDomain

    Error Code: 1

    Description: the operation couldn't be completed. operation not permitted

    any ideas?

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    Answered on October 03, 2019 at 09:51 AM

    Is this for the "PIGSDON - TIP AND SETTLEMENT POND INSPECTION LOG" form? If not, please share the form URL and on your mobile app, share the form to We will try the draft feature on your form to see if we can replicate the problem.

    So far, I cannot replicate it on my form, shared or not.

    Please do not attempt to delete the cache data of the app. That will delete your draft submissions. Instead, try to log out and log back in then sync your form data. Next, view the draft and try to complete it to see if the problem persists. 

    I hope that helps and we look forward to your reply.