Login suspended

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    Jennie 
    Asked on October 03, 2019 at 11:09 PM

    Hi , can I know why my account is suspended ? Thanks

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    BDAVID
    Answered on October 03, 2019 at 11:42 PM

    Our phishing system detected one of your forms being used to offer fake jobs. The form is also requesting for sensitive banking information which violates our terms of use:

    1570160485applicationform.png

    Those fields must be removed. Also, we need to make sure that this is legitimate, could you share the URL of your web site where the form is embedded?

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    jellychong95
    Answered on October 04, 2019 at 07:51 AM
    but this bank acc and bank type we used it is for staff banking salary purposes.
    Best Regards,
    Jennie
    ...
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    gerardw
    Answered on October 04, 2019 at 08:08 AM

    Hello Jennie,

    Sorry, but as per our Terms of use, we cannot allow collection of sensitive information such as bank info via forms.

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    jellychong95
    Answered on October 04, 2019 at 12:51 PM
    Okay later on will remove it from our forms , as we dont know we cannot collect this info. Could you please open back the account ya thanks
    Best Regards,
    Jennie
    ...
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    Kevin_G
    Answered on October 04, 2019 at 02:13 PM

    I have removed the guilty fields and reactivated your account. 

    If you have questions, let us know. 

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    jellychong95
    Answered on October 05, 2019 at 04:51 AM
    Okay thanks for helping !
    Best Regards,
    Jeslyn Chong
    ...