Application form I created has shown up with less than half the questions

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    tamtanrae
    Asked on October 04, 2019 at 07:45 PM

    Could I please get somebody to call me.

    I pay for this monthly service and this is taking me forever to figure this shit out on my own through email.

     

    Tammy Tannahill

    tamtanrae

    application form I created has shown up with less than half the questions I took the time to put in, and all out of order. the application makes no sense and is live on my website.

     

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    jonathan
    Answered on October 04, 2019 at 08:02 PM

    We apologize for the inconvenience caused. I reviewed your form and I was able to understand the issue.

    There were missing fields/elements on the form.

    1570233632zzz 2019-10-05 08.00.04.png


    This happen because you changed the form layout from Card Form to Classic Form layout.

    Some fields from Card form are not supported by Classic layout form.

    Please refer to our article/guide : Cards or Classic: Which One Should I Use

    Let us know if you need further assistance.