Form Over Quota

  • northhill35
    Asked on October 9, 2019 at 2:07 AM

    Hi

    I have this message on my page form: 

    Form over quota
    This form has exceeded its allocated quota.
     
    I delete all old submission. My monthly quota is 6 of 100 used. Why I'm still seeing this page?
    Page URL: https://form.jotform.me/82462589783473
  • craig Jotform Support
    Replied on October 9, 2019 at 3:12 AM

    We re-calculated your total submissions and it decreased. Please check your account, if you see any error message about quota, please tell us.

     

    If you require any further assistance feel free to let us know.

     

  • northhill35
    Replied on October 9, 2019 at 8:24 PM

    Thank you craig! :)