Form Over Quota Problem

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    conceicaohugo
    Asked on October 09, 2019 at 06:22 AM

    Hi, 

    I had some big attachaments on one of my forms, and for that reason it exceeded the 100mb of the free plan. I´ve already cleaned up the bigger files just to be in conformity again, but my account is locked. 

    Can you please unlock my account asap? 

    Thank you

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    craig
    Answered on October 09, 2019 at 06:55 AM

    We checked and re-calculated your usage. Your account looks unlocked and your usages are under the limits. If you have the same problem please write to us.

     

    If you require any further assistance feel free to let us know.

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    conceicaohugo
    Answered on October 09, 2019 at 06:56 AM

    Thank you very much for your assistance.

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    Boerboom
    Answered on October 09, 2019 at 07:10 AM

    I have the same problem.