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vocalizeuAsked on October 10, 2019 at 9:21 PM
I got an email saying a customer's payment method was invalid, it gave me the last 4 digits but I can't find them in my square.
This was through the square subscription integration.
Help!?
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Girish JotForm SupportReplied on October 10, 2019 at 10:16 PM
Sorry, but since the customer's payment information is not stored at our end, we are unable to verify which customer's payment has been stopped based on the last 4 digits.
There are a total of 9 submissions in this form and I guess you can check individually which payment did not go through via your Square account.
You could reach out to Square Support regarding this issue.