Account suspended: Fake Credit Card offer

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    dedra dunkley 
    Asked on October 10, 2019 at 09:27 PM


    My jotform disappeared and I am unable to log on via facebook or google. What do I do???

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    Answered on October 10, 2019 at 10:39 PM

    This form was found on your account and flagged as fake credit offer scam.


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms. Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution. 

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to with Thread #1997065 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Looking forward to your response.