What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do i cancel my premium account and keep only the free account

    Asked by deleted on April 02, 2011 at 01:32 PM

    please call 985 710 2619 

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    Answered by allanftd on April 02, 2011 at 03:45 PM

    Hi there,

    I'm sorry to hear that you're downgrading your JotForm account. Unfortunately, we do not offer phone support at this time, but we try our best to respond quickly to any of your JotForm questions and concerns.

    To cancel your Premium account, please fo to your account settings page and click the Cancel button. We can also cancel the account for you. Just provide your JotForm username to us and we'll make the necessary changes. 

    Please let us know if you have any other questions or concerns. Thank you for using JotForm.

    JOTFORM SUPPORT