How do i cancel my premium account and keep only the free account

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    Asked on April 02, 2011 at 01:32 PM

    please call 985 710 2619 

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    Answered on April 02, 2011 at 03:45 PM

    Hi there,

    I'm sorry to hear that you're downgrading your JotForm account. Unfortunately, we do not offer phone support at this time, but we try our best to respond quickly to any of your JotForm questions and concerns.

    To cancel your Premium account, please fo to your account settings page and click the Cancel button. We can also cancel the account for you. Just provide your JotForm username to us and we'll make the necessary changes. 

    Please let us know if you have any other questions or concerns. Thank you for using JotForm.