Why isn't the donation form working?

  • gosmartjet
    Asked on October 13, 2019 at 6:06 AM

    Why isn't the donation form working?  I keep getting an error notification something is wrong with the Paypal Pro payment app or feature. Need help to fix the problem, its a very urgent matter. Please advise. My contact number is 9*****12**. Thanks a million 

    Jotform Thread 1999113 Screenshot
    Page URL: https://www.jotform.com/build/92851542886166#preview
  • David JotForm Support Manager
    Replied on October 13, 2019 at 9:12 AM

    I have checked your form, and your PayPal email address is missing:

    1570972155PayPalemailismissing Screenshot 10

    Please click on the wand icon, enter your PayPal email address, and then click on the Save button:

    1570972293save Screenshot 21

    Let us know if you need more help, we will be glad to assist you.